The Tax Department announced that beginning on June 2, 2026 the manner in which it provides services to citizens will undergo a noticeable transformation. The changes include revised office hours, the introduction of additional online channels, and the relocation of certain procedural steps to a dedicated digital platform. Officials explained that these adjustments are part of a comprehensive modernization initiative designed to increase efficiency, reduce waiting times, and align service delivery with contemporary digital standards. The notice highlights that routine transactions such as permit applications, tax inquiries, and document issuance will now be possible via the newly launched portal, accessible 24 hours a day. While some traditional in‑person services will be temporarily suspended, alternative support options, including a dedicated call centre and regional assistance centres, will remain operational. The department urges residents to consult the updated schedule before planning visits, to verify required documentation, and to take advantage of the online solutions where possible. Detailed guidance on the affected services, new opening hours, and contact information is published on the official website. This restructuring reflects the government’s broader strategy to streamline administrative processes, enhance transparency, and foster greater citizen engagement through technology driven solutions.

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