The Finnish Tax Administration (Vero) announced that it has begun sending automatic text‑message reminders to taxpayers who have pending tax obligations or missing documentation. The messages uniquely identify each recipient and include a link to the e‑service portal where the taxpayer can view the specific issue, such as an outstanding preliminary tax assessment or a request for additional information. The initiative aims to improve communication efficiency, reduce the need for phone calls, and ensure that taxpayers receive timely notices before deadlines. Vero emphasises that the SMS alerts comply with data‑protection regulations, and recipients can opt out if they prefer not to receive digital notifications. The move is part of a broader digitalisation strategy that includes expanding online services, enhancing self‑service tools, and integrating with other government systems to streamline tax administration. By leveraging SMS, Vero hopes to reach a wider audience, especially those who may not regularly check email or the online portal, thereby reducing the risk of missed deadlines and improving overall compliance. The administration also plans to evaluate the effectiveness of the program after a trial period and adjust the messaging content based on feedback from users and stakeholders.

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